Shipping
- Why is the shipping fee in the parcel's waybill different from what I paid for?
- I want to follow up on my shipment
- Where do you ship from?
- Why do I need to pay customs duty?
- When making my purchase it stated the price includes shipping costs. Why was I asked to pay additional charges to have my package delivered?
- How will I know my country's import regulations?
- My order was shipped via free shipping. How long will it take for my parcel to arrive?
- Why do I need to have a prescription for glutathione?
- How can I track a package that was returned back to the sender?
- My order was shipped via Surface Mail. Why does it take so long for it to arrive?
- Do I need to pay reshipping fee for parcels returned due to shipping issues?
- Customs Holding, Taxes, Duties, Delays, & Import Issues
- Why is my shipment tracking status unchanged?
- How will my orders be shipped?
- Why did my package arrive at the wrong country?
- Why was my package opened when I received it?
- My package is being held unless I pay for additional customs duties and taxes. Why was this charge not included in the shipping costs?
- Why do you need to manually calculate my shipping cost?
- Can you ship to my country?
- How can I track my orders?
- How many days will my orders arrive?
- I cannot track my parcel.
- Will I be charged at customs?
- Why are shipping rates high?
- Where can I find my tracking number?
- How much is the shipping fee if I order?
- Do you offer free shipping?
- How can I change delivery address/ phone number/ recipient for my existing order?