Shipping
- How can I track a package that was returned back to the sender?
- My order was shipped via Surface Mail. Why does it take so long for it to arrive?
- Do I need to pay reshipping fee for parcels returned due to shipping issues?
- Customs Holding, Taxes, Duties, Delays, & Import Issues
- I've been tracking my package, but it doesn't seem to be moving. Why?
- How will my orders be shipped?
- Why did my package arrive at the wrong country?
- Why was my package opened?
- My package is being held unless I pay for additional customs duties and taxes. Why was this charge not included in the shipping costs?
- Why do you need to manually calculate my shipping cost?
- Can you ship to my country?
- How can I track my orders?
- How many days will my KEVLO package arrive?
- Why can't I track my international package?
- Will I be charged at customs?
- Why are shipping rates high?
- Where can I find my tracking number?
- How much is the shipping fee if I order?
- Do you offer free shipping?
- How can I change delivery address/ phone number/ recipient for my existing order?