Online Store
Want to try KEVLO products? Have questions on ordering, payment & shipping?
Website service issues
Ordering
- I am billed in Philippine Pesos (PHP). How can I pay in another currency?
- How can I order?
- Will I receive any order confirmation after placing an order?
- Can I call The KEVLO Shop to place an order?
- Where can I see the pricelist of your products?
- How can I cancel my order?
Payment
- What is a Paypal eCheck?
- How to pay via Banco de Oro (BDO)
- How to pay via LBC Express
- How to pay via Cebuana Lhuillier Pawnshop
- How to pay using BPI Express Deposit Machine
- How can I pay for my order?
Shipping
- Customs Holding, Taxes, Duties, Delays, & Import Issues
- I've been tracking my package, but it doesn't seem to be moving. Why?
- How will my orders be shipped?
- Why did my package arrive at the wrong country?
- Why was my package opened?
- My package is being held unless I pay for additional customs duties and taxes. Why was this charge not included in the shipping costs?