If your order has a tracking number, you can check its status in our Shipment Tracking tool or on the website of the carrier responsible for delivering it.
We are also providing you with the carriers’ contact details below in case you need to contact them (for example, to request a new delivery attempt). Make sure that you have your tracking number handy when you call them.
- DHL EXPRESS
Customer Care: Click here for their worldwide directory
- EXPEDITED MAIL | AIR MAIL | SURFACE MAIL
Please contact your local post office.
- LBC EXPRESS
Hotline: (02) 8858-5999
- J&T EXPRESS
Hotline: (02) 8911-1888