Delivery lead times during COVID-19 Situation

We still ship orders locally and internationally, but delivery times may be longer than usual.

Because of COVID-19, air travel has been restricted, which affects the ability of our shipping carriers to deliver products as quickly and efficiently as they do during normal times. Expect local and international deliveries to take longer than usual, and some delivery destinations might also see further restrictions due to community quarantines and lockdowns.

For Philippine shipments

Please expect your items to get delivered in 1-2 weeks for LBC Express. Cargo ships currently sail twice a week only, with the movement of essential goods prioritized. To follow-up on your parcel, have your tracking number ready and contact LBC Customer Support.

For shipments outside the Philippines

• We are temporarily suspending shipments through Post Office (Expedited Mail, Air Mail, or Ground Mail) because of limited transportation availability and massive suspension of flights worldwide.
   
• We will ship your orders through DHL Express from hereon until further notice.
   
• Expect an additional delay of up to 14 days in the delivery of your parcel because of limited air transport availability. This massive reduction in commercial air cargo capacity and destinations has caused DHL Express to switch to more indirect routings.

Thank you for understanding and stay safe in these trying times.