When making my purchase it stated the total amount includes shipping costs. Why was I asked to pay additional charges to have my package delivered?

When your order includes shipping costs, it usually means that the cost of shipping and handling within the country is included in the purchase price. However, there may still be additional charges for delivering the package, especially when the package is being shipped internationally.

Customs duties and taxes are fees imposed by the government on imported goods, and they are separate from shipping costs. These fees vary depending on the country and the type of goods being imported. The recipient of the package is responsible for paying these fees, which is why they are often added as additional charges during the delivery process.

It is important to keep in mind that customs duties and taxes are not always included in the original purchase price and may be added upon delivery, so it's a good idea to research and understand the rules and regulations in your country for imported goods.