We are not directly affiliated with LBC—this article only serves as a guide for our customers when tracking their KEVLO orders. If you have any questions regarding your package, please contact LBC Express directly.
If your tracking status shows the following message:
"Shipment issue. Please get in touch with us through our official customer care channels."
This usually means that delivery is unsuccessful for that day due to high volume of deliveries. In this case, they will usually attempt redelivery on the next working day.
However, if your parcel still gets this status for more than 3 days, please contact LBC Express directly. For their contact details, please visit the LBC Facebook page or their website.