My order was shipped via Surface Mail. Why does it take so long for it to arrive?

Note: This applies if your tracking number has this format: CPXXXXXXXXXPH

Surface Mail, also known as Ground Mail, is a shipping method that is used to deliver packages using alternative modes of transportation other than air travel. This type of shipping is often used for packages that are not time-sensitive, bulky, or heavy. Despite the fact that Surface Mail is more affordable compared to other shipping methods, it takes longer for the packages to arrive due to the fact that the delivery process is not as fast.

One of the main reasons why Surface Mail takes so long to arrive is that it is shipped via sea, road, or train. This means that the delivery speed is dependent on the availability of space on the transportation vehicles, as well as the impact of the weather. The journey of a Surface Mail package can take several weeks or even months to reach its final destination, depending on the distance and the route taken.

Another reason why Surface Mail is slower compared to other shipping methods is that it lacks a guaranteed delivery time. This means that there is no exact date or time frame within which the package will arrive, and this can cause frustration and uncertainty for customers. With Surface Mail, there is no tracking system available to monitor the package's journey, and there are limited options to inquire about its delivery status.

It is very essential to have patience and trust when choosing this shipping method, as it may take anywhere between 8-24 weeks for the package to arrive.