Depending on the return reason, you may be charged with reshipping cost if you would like us to resend your parcel.
The following return reasons require reshipping fee:
- Unknown reason/Refused or Rejected - recipient did not settle import duties, taxes or extra fees;
- Insufficient/ Incorrect address - recipient provided a wrong address;
- Unclaimed - parcels were not claimed at the post office during the allotted holding time period.