If your package contains liquid contents and was thus shipped via Surface Mail,it means that it was sent by road, sea, or train and not by aircraft. As such, please note that it would take around 4-10 weeks for your package to arrive.
If you choose this shipping method, your patience is highly appreciated.
Shipment tracking information is captured each time a tracking label is scanned in the postal delivery system. There may be several days or weeks between scans if the shipment is moving between countries or territories. The progress relies on availability of space on transportation and weather impacts. There is no guarantee in delivery time.
If your package has no new tracking information for awhile, this does not mean that your shipment is behind schedule or stopped moving; it simply means that the tracking label might not be scanned for a while.