Once you make a payment, kindly inform us so we can verify and process your orders the soonest possible time. There are three (3) simple steps in checking if your payment has been successfully cleared:
- Check your email and phone. An email and SMS notification will be sent out once your payment has been successfully verified.
- If you have ordered online, you can go to your Orders page and check if the order status is Processing or Completed. This page would show you orders made from the time the account was created up to the most recent.
- If all else fails, you can call us at our hotline or send us a message via www.kevloproducts.com/support to check if the payment went through.