When a parcel is shipped from outside the country, it needs to go through customs inspection to ensure that the contents are legal and do not pose any threat to the country. During this process, the customs officials may open the parcel for examination. The parcel may be opened if there are any concerns about the contents, such as contraband items, prohibited goods, or undeclared goods, or simply to check for tax liabilities.
It is important to understand that this process is a normal and necessary step in ensuring the safety and legality of all items entering the country. The customs officers have the right to open and inspect the parcel to ensure compliance with the importing country's laws and regulations.